Privacy Policy

Who we are

Intelligent Angels ("we", "us") provides an AI operator that helps Australian small businesses automate overnight admin. For any privacy matter, contact charlie@intelligentangels.com.

What we collect

Information you give us: your name, business name, email address, and anything you tell us when you get started, join the waitlist, or contact us.

Business data you connect: when you connect a tool such as Shopify, Xero, Square or Gmail, your angels read the minimum data needed to do their job (for example orders, stock, bookings, invoices, messages). Angels are read-only by default and never act on your accounts without your approval.

Account & usage data: login records and privacy-friendly, aggregated analytics about how the site is used, so we can improve it. We use Vercel Analytics, which does not use cookies to track you across sites.

How we use your information

To create and run your angels, generate your morning reports, queue actions for your approval, secure your account, and contact you about your service.

We process the minimum data required for each task. We rely on your consent and our legitimate interest in providing the service you signed up for.

AI processing

To generate your briefings and suggestions, relevant business context is sent to our AI provider, Anthropic (the Claude API), which processes it to produce the output your angels return.

Anthropic does not use data submitted through its API to train its models. We do not use your business data to train any AI model.

Who we share it with (our providers)

We do not sell or rent your data. We share it only with the service providers we use to operate Intelligent Angels, each acting on our instructions: Supabase (database and authentication), Vercel (hosting and analytics), Resend (transactional email), and Anthropic (AI processing).

Some of these providers process data on servers outside Australia, including the United States. Where that happens, we take reasonable steps to ensure your information is handled consistently with this policy and Australian privacy law.

What we will never do

We will never sell or rent your data to third parties.

We will never use your business data to train AI models.

We will never take an action on your connected accounts without your explicit approval.

How it's stored & secured

Data is encrypted at rest and in transit by our infrastructure providers (Supabase and Vercel), and access is isolated per account at the database level. Integration credentials are stored encrypted. No system is perfectly secure, but we take reasonable, industry-standard measures to protect your data. If an eligible data breach occurs, we will notify affected individuals and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

Data retention & deletion

We keep your data for as long as you have an account, and for a reasonable period afterwards to meet legal and operational needs. You can ask us to delete your account and associated data at any time by emailing charlie@intelligentangels.com, and you can disconnect any integration yourself.

Your rights

Under the Australian Privacy Act you can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email charlie@intelligentangels.com. If you're not satisfied with how we handle a privacy matter, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes to this policy

We may update this policy as the service evolves. We'll update the date above and, for material changes, let you know by email.